Frequently Asked Questions
Care & Washing
How should I wash them?
Wash at 30–40°C with similar colors, on a medium spin cycle. Do not use bleach or chlorine-based whiteners.
Will the colors run or fade in the first wash?
Some slight color loss may occur in the first wash, so we recommend washing separately.
Can your products be ironed?
Yes. Iron on a medium setting (max. 150°C).
Can I tumble dry them?
For the best results, we recommend line drying. If you use a dryer, please choose a low-heat setting.
Ordering & Personalization
How do I place an order?
Simply select your product, add it to your cart, and follow the checkout steps.
Do you offer personalization (monogram/embroidery)?
We offer personalization for events of 100 guests or more. For details, please reach out to us at hello@storiesserved.store.
Do you accept bulk, corporate, or event orders?
Yes, you can place orders for events of 100 guests or more. For details, please reach out to us at hello@storiesserved.store.
Is there a gift wrapping option?
Yes. When you select the gift wrapping option, your order will arrive beautifully packaged and ready to gift.
Kargo ücreti ne kadar?
Kargo ücreti, konumunuza ve siparişinizdeki ürünlere göre hesaplanır. Kargo ücretini her zaman satın alımdan önce öğrenirsiniz.
Shipping & Delivery
Where do you ship?
We ship throughout Turkey.
How long does delivery take?
Orders placed before 11 AM are dispatched the next business day and delivered within 3 business days.
Can I track my order?
Once your order has shipped, a tracking number will be sent to you by email.