TERMS OF SERVICE
OVERVIEW
Welcome to Stories Served.
“Stories Served,” “we,” “us,” and “our” refer to the Stories Served brand. Stories Served operates this website and its related information, content, features, tools, products, and services (collectively, the “Services”) to offer you a safe and enjoyable way to discover and purchase our products. Our Services are provided using Shopify’s platform.
The following terms and conditions, together with the other policies referenced here (collectively, the “Terms of Service” or “Terms”), explain your rights and responsibilities when using the Services.
Please read these Terms of Service carefully. By visiting, interacting with, or using the Services, you agree to these Terms and our [Privacy Policy]. If you do not agree to these Terms or our Privacy Policy, you should not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are of legal age in your country and that you are responsible for any minors under your care whom you allow to use the Services.
To use the Services or purchase products, you may need to provide personal information such as your email address, billing details, payment details, and delivery information. You agree that the information you provide is accurate, current, and complete, and that you have the right to provide it.
You are responsible for keeping your account details secure and for activity carried out through your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We take care to present our products and product information on our website as accurately and completely as possible.
However, product colours and appearance may look different from the actual product depending on your device’s screen, settings, and technical specifications.
Small variations may also occur in the appearance of fabrics, embroidery, and natural textures due to materials and production. These variations may be a natural part of a product’s character.
Product descriptions, images, colours, prices, and availability may change without prior notice. We reserve the right to discontinue any product at any time. We may need to limit product availability by person, region, or order.
SECTION 3 – ORDERS
When you place an order through our website, you make an offer to purchase the products you have selected.
Your order is not accepted until Stories Served confirms it. For an order to be accepted, payment must have been successfully received and processed.
We recommend checking the products, quantities, address, and payment details carefully before completing your order.
If we cannot accept your order, or if it is changed or cancelled, we will try to contact you using the details you provided when placing it.
The conditions for returning products are set out in our [Returns Policy].
You agree that the products you purchase are for personal use and are not intended for commercial resale or unauthorised commercial use.
SECTION 4 – PRICES AND PAYMENT
Product prices, discounts, and promotions may change without prior notice.
The price that applies to your order is the price displayed on the website when you place the order and stated in your order confirmation.
Shipping, customs, import, or similar additional charges, where applicable, may not be included in the product price and may be charged separately.
Stories Served may offer campaigns and promotions from time to time. These may be subject to their own specific conditions. If a promotion’s conditions differ from these Terms, the specific conditions of that promotion will apply.
You are responsible for ensuring that the payment and billing information you provide when placing an order is accurate, current, and complete.
You confirm that you are authorised to use your chosen payment method and agree to pay the product price and any applicable shipping or other charges stated when placing your order.
SECTION 5 – SHIPPING AND DELIVERY
Your orders will be dispatched in accordance with the delivery conditions stated on our website.
Delivery times are estimates. Delays may occur due to carriers’ operations, high demand, public holidays, weather conditions, customs procedures, or other circumstances beyond Stories Served’s reasonable control.
Further information about delivery is available in our [Shipping and Delivery Policy].
SECTION 6 – INTELLECTUAL PROPERTY
All content on the website, including the Stories Served brand, logo, brand name, text, images, photographs, graphics, product designs, illustrations, videos, page designs, and other content, belongs to Stories Served or the relevant rights holders and is protected by intellectual property laws.
Website content may be viewed for personal, non-commercial use only.
You may not copy, reproduce, distribute, modify, republish, or use the content for commercial purposes without Stories Served’s written permission.
SECTION 7 – THIRD-PARTY TOOLS
The Services may provide access to tools or services offered by third parties.
These tools may be subject to the relevant third parties’ own terms and policies. Stories Served may not have direct control over how these third-party tools operate.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
These links are provided for convenience only. Stories Served is not responsible for the content, security, accuracy, or practices of third-party websites.
You use these websites at your own risk.
SECTION 9 – SHOPIFY
Our Services are provided using Shopify’s platform.
Shopify provides the technical infrastructure needed to operate our website. However, purchases made through our website are transactions directly between you and Stories Served.
SECTION 10 – PRIVACY
Your personal data is processed in accordance with our [Privacy Policy].
By using our website, you acknowledge that you have read our Privacy Policy and that your personal data may be processed as described there.
SECTION 11 – FEEDBACK
If you send Stories Served comments, suggestions, reviews, or other feedback, we may use that feedback to improve our products and services.
We are under no obligation to keep your feedback confidential or to compensate you for it.
SECTION 12 – ERRORS AND OMISSIONS
Our website may occasionally contain typographical, technical, or similar errors in product descriptions, prices, availability information, promotional conditions, or other content.
Stories Served reserves the right to correct such errors and, where necessary, cancel affected orders.
SECTION 13 – PROHIBITED USES
You may use the Services only in accordance with applicable laws and these Terms.
The following are prohibited:
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Engaging in unlawful activities;
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Infringing the rights of others;
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Providing false or misleading information;
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Sending spam, malware, or harmful content;
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Impersonating another person or organisation;
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Attempting to compromise the security of the website or its systems;
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Copying or using website content without permission.
If these rules are breached, we reserve the right to restrict or terminate your access to the Services to the extent permitted by applicable law.
SECTION 14 – AUTOMATED ACCESS AND AGENTS
Automated or semi-automated software, bots, crawlers, or similar tools that access the website (“Agents”) may not be used in a way that adversely affects the website’s operation, security, or other users’ experience.
SECTION 15 – TERMINATION
We reserve the right to restrict or terminate your access to the Services if you breach these Terms or in other circumstances permitted by applicable law.
Any payment or other obligations that arose before termination will continue to apply.
SECTION 16 – WARRANTIES AND USE OF THE SERVICES
To the extent permitted by applicable law, the Services are provided “as is” and “as available.”
We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
Nothing in this section affects consumers’ statutory rights under applicable law.
SECTION 17 – LIABILITY
To the extent permitted by applicable law, Stories Served shall not be liable for direct or indirect losses arising from the use of the Services.
This provision does not remove any consumer rights that cannot legally be limited.
SECTION 18 – INDEMNIFICATION
You agree that, to the extent permitted by applicable law, you will be responsible for losses, claims, or expenses incurred by Stories Served or third parties as a result of your breach of these Terms.
SECTION 19 – SEVERABILITY
If a competent authority finds any provision of these Terms invalid or unenforceable, that provision will be separated to the extent necessary, and the remaining provisions will continue in effect.
SECTION 20 – ENTIRE AGREEMENT
These Terms of Service and the other policies and documents referenced here constitute the entire agreement between you and Stories Served regarding your use of the Services.
SECTION 21 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without Stories Served’s prior written consent.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the Republic of Türkiye.
For disputes arising from consumer transactions, the competent authorities and courts designated under applicable consumer legislation remain available.
SECTION 23 – HEADINGS
The section headings in these Terms are included only to make the text easier to read and understand. They do not limit the interpretation of the provisions.
SECTION 24 – CHANGES
Stories Served may update these Terms of Service from time to time.
Updated Terms take effect when they are published on our website. We therefore recommend reviewing the current Terms of Service when you use our website.
SECTION 25 – CONTACT
For questions, requests, or feedback about these Terms of Service, you can contact us at:
Stories Served
Email: hello@storiesserved.store
Address: Dikilitaş Mah. Böğürtlen Sok. No:7 Kapı No:8 Beşiktaş / İstanbul / Türkiye
Phone: 0538 772 04 44