PRIVACY POLICY

LAST UPDATED: 29 SEPTEMBER 2026

This store and website are operated by Stories Served. All information, content, features, tools, products, and services offered through them (collectively, the “Services”) are provided to give you a better shopping experience.

Stories Served uses Shopify’s platform to provide the Services.

This Privacy Policy explains how your personal data is collected, used, processed, and shared when you visit or use the Services, make a purchase, or contact us.

By using the Services, you acknowledge that you have read this Privacy Policy and understand how your personal data may be processed as described here.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully.

1. PERSONAL DATA WE COLLECT OR PROCESS

“Personal data” means information that identifies you or another person, or that can reasonably be linked to a person. It does not include data that has been anonymised and cannot be linked to an individual.

Depending on how you interact with the Services, your country, and applicable law, we may collect or process the following categories of personal data:

  • Contact information, such as your name, address, billing address, delivery address, phone number, and email address;

  • Payment and financial information, such as credit card, debit card, and other financial account information, payment details, and transaction information;

  • Account information, such as your username, password, security questions, preferences, and settings;

  • Shopping and transaction information relating to products you view, add to your cart, save as favourites, or purchase;

  • Communications, such as correspondence with us and customer support requests;

  • Technical information about your device, browser, IP address, and internet connection;

  • Usage data relating to how you use the Services.

2. SOURCES OF PERSONAL DATA

We may obtain your personal data from the following sources:

  • Directly from you: For example, when you create an account, place an order, complete a form, or contact us;

  • Automatically: Through your device, cookies, and similar technologies when you use the Services;

  • From our service providers: Third parties that help us provide the Services;

  • From our business partners or other third parties.

3. HOW WE USE PERSONAL DATA

Depending on how you interact with the Services, we may use your personal data for the following purposes:

3.1. Providing, Personalising, and Improving the Services

We may use your personal data to process orders, receive payments, prepare and ship products, handle returns and exchanges, remember your preferences, and improve your shopping experience.

3.2. Marketing and Advertising

In accordance with your preferences and applicable law, we may send you information about promotions and products, as well as advertising content, by email, SMS, or other communication channels. We may also show you advertisements relevant to your interests.

3.3. Security and Fraud Prevention

We may use your personal data to verify accounts, provide a secure shopping environment, protect the Services, and detect suspicious or fraudulent transactions.

3.4. Communication and Customer Support

We may process your personal data to answer your questions, provide customer support, review your requests, and communicate with you when necessary.

3.5. Legal Obligations

We may use your personal data to comply with applicable legal obligations, respond to requests from authorised institutions and authorities, and manage legal proceedings.

4. SHARING PERSONAL DATA

We may share your personal data with the following parties to the extent necessary to provide the Services and fulfil the purposes described above:

  • Shopify, payment service providers, shipping and logistics companies, and our other service providers;

  • Our marketing and advertising service providers and business partners;

  • Relevant third parties at your express request or with your consent;

  • Relevant parties in connection with a merger, acquisition, restructuring, sale, or similar business transaction;

  • Authorised public institutions, courts, and other competent authorities where necessary to fulfil our legal obligations.

5. OUR RELATIONSHIP WITH SHOPIFY

Our Services are provided through the ecommerce platform supplied by Shopify.

Shopify may collect and process certain data about your use of the website and Services to provide, secure, and improve them.

Some information you provide may be shared with Shopify and relevant third-party service providers and may be processed on servers located in other countries.

For more information about how Shopify processes personal data, please review Shopify’s own privacy policy.

6. THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to third-party websites or online platforms.

Stories Served is not responsible for these third parties’ privacy practices, security, or content. We recommend reviewing a third-party website’s privacy policy before using it.

7. CHILDREN’S PERSONAL DATA

Our Services are not intended for individuals under the age of 18, and we do not knowingly seek to collect personal data from individuals under 18.

8. DATA SECURITY AND RETENTION

We use appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, or unlawful processing.

However, no transmission of data over the internet or method of electronic storage can be guaranteed to be completely secure.

We retain your personal data for as long as necessary to provide the Services, manage orders and customer relationships, fulfil our legal obligations, resolve disputes, and protect our rights.

9. YOUR RIGHTS AND CHOICES

Depending on your country and applicable law, you may have various rights regarding your personal data.

These rights may include, among others, the right to:

  • Request access to your personal data;

  • Request correction of your personal data;

  • Request deletion of your personal data;

  • Request the transfer of your personal data to another service provider, where applicable.

You may also opt out of marketing emails at any time by using the unsubscribe link at the bottom of an email from us.

To exercise your rights, please contact us using the details below.

10. COMPLAINTS

If you have any questions or complaints about how your personal data is processed, you may contact us first.

You may also have the right to lodge a complaint with the relevant data protection authority or other competent authority under applicable law.

11. INTERNATIONAL DATA TRANSFERS

In connection with providing the Services, your personal data may be processed by service providers or on servers located outside your country.

Where such international data transfers take place, appropriate data protection mechanisms required by applicable law will be applied.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, or legal requirements.

The current version of this Privacy Policy, together with its last updated date, will always be published on our website.

13. CONTACT

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us at:

Stories Served
Email: hello@storiesserved.store
Address: Dikilitaş Mah. Böğürtlen Sok. No: 7 Kapı No: 8, Beşiktaş / İstanbul / Türkiye